Quinn's Goldsmith, Inc. of Occoquan, VA was named the number one store offering "Superior Customer Service" at the conference of the Independent Jewelers Organization (IJO) held recently in Colorado Springs, CO. Terry Quinn accepted the prestigious award in General Session with more than 1,000 in attendance. He was elected for this national honor from a pool of more than 800 IJO retail jeweler members. The criterion for this honor was demonstration that Quinn's Goldsmith provides confidence, trust, integrity, honesty and expertise to their customers.
"We were quite overwhelmed by the sheer number of testimonials we received from community leaders and customers on behalf of Terry, who has been a member of IJO for almost 10 years," stated IJO's Debbie Klar, administrator of the award. "His commitment to serving others is clearly evident and widespread, and he sets the finest example for others to follow."
"To be recognized for my efforts with an award of this magnitude means a great deal to me," Quinn said. "I've always believed that in this busy world of jewelry there is an enormous need to go beyond expectation and into the realm of desire. At Quinn's we seek to be known as a passageway to a secret garden - a doorway leading into a realm of beauty, where my employees serve as guides. My staff is dedicated to a prescribed ideal of service and attention to detail, and they've been trained to provide a clear vision of jewelry as a form of the customer's own expression of happiness."
"After seeing just how well they operate their business, the entire IJO membership is visibly impressed with Quinn's Goldsmith," says IJO President Jeffrey Roberts. "Their knowledge, their integrity and their pure dedication have totally set them apart from other retail jewelers, even the huge stores. They are considered the jewelry and diamond experts in the Occoquan area, but it's not just their expertise and quality that make them stand out - it's their exemplary customer service that helps to make the customers return again and again. I'm proud to have them as part of the IJO family."
"I have to say this recognition is wonderfully rewarding and validating for all of us," adds Quinn. "We strive daily to be the best at what we do and to have a distinction of this scale is such a huge tribute. It was the collective effort of the entire staff that has earned this award."
Quinn's Goldsmith is located at 199 Union Street in Occoquan, VA, and is the area's exclusive Master IJO Jeweler. IJO is the largest buying group in the world, offering up-to-the-minute industry education to its members, as well as an array of exclusive jewelry and diamond cuts, and the opportunity to travel to Antwerp, Belgium to buy directly from the world-renowned diamond cutters.
After 20 years in business, Quinn's opened the doors to their second location at 14901 Potomac Town Place in Woodbridge, VA near Wegmans.
The Grand Opening Celebration is Saturday, March 5 at 10:00 am when Quinn's will be giving away over ten thousand dollars in jewelry.